Returns Policy

 

Every order, commission, and sale is handled with care and as much clarity and transparency as possible.  My goal is for you to be completely thrilled with your purchase! Please read below to see how we can help you.

Can I return the artwork I purchased?

Original Artwork: I understand how difficult it can be to purchase something sight-unseen. While I have made every effort to take photos that accurately reflect the artwork, colours may look different on different screens. If you feel the piece you receive does not live up to your expectations, I am happy to have you return the piece for a refund or exchange (cost of return shipping not included). Please reach out to discuss!

Prints: Prints are final sale.

My artwork arrived damaged OR was not delivered OR was lost OR was stolen from my doorstep. Is this something you can help with?

I am not liable for any mishandling or failed delivery by the shipping service (Canada Post, domestically or internationally), and I am not liable for any damage incurred post-delivery. I work hard to package each order with care in sturdy flat mailers and tubes so that it arrives undamaged, and I suggest you handle your new artwork with care. Please be kind when reaching out and remember that I do not run the post office or Canada Post, and I have no control over the treatment of your package in transit! It’s just as much of a bummer for me to see damaged paintings as it is for you to receive them.

That being said, if your painting is damaged in transit I am happy to handle this on a case by case basis with individual collectors who are able to provide details and documentation of the damage.